Ordering Info
where to buy
Important announcement
The Paxos Skin Care online shop will be closed for orders December 14, 2024 until February 28, 2025.
In the meantime, you can find our products at:
Debra Krueger Skin Studio - in-studio find select skincare and Gaios fragrance products
Roztayger - on-line, find select Gaios fragrance products
Stacey Worland Color Salon - in salon, find select skincare and Gaios fragrance products
Thank you for supporting us. We’ll be back in March with more of what you love.
SHIPPING
Within the United States (US)
Your order will ship after 2–4 business days, unless otherwise noted. Packages are primarily shipped via United States Postal Service (USPS), which typically delivers in 2–5 business days after the shipment leaves our facility. Once your order has been shipped, we'll send an email notification with tracking information.
Outside the US
We currently do not offer International Shipping.
ISSUES WITH YOUR ORDER?
If you have any problems with your order (not received, not what you were expecting, etc.) Please contact us with a description of the issue. We want you to be delighted with your purchase.
Damage
If you receive a damaged item, contact us immediately (within 48 hours of order delivery) at info@paxosskincare.com so that we can arrange to replace any damaged items.
REFUNDS + EXCHANGES
Your satisfaction is paramount. Contact us at info@paxosskincare.com if you are not satisfied with your purchase. We will be happy to complete an exchange or refund by filling out a Return Authorization Form. Please return the merchandise within 45 days of receipt of your purchase. Shipping & Handling fees are not refundable.
PAYMENT
We offer secure online ordering and accept Visa, MasterCard, American Express, and PayPal.
Oregon is a no-sales tax state. That means we won't charge you a sales tax on your purchase. For example, if your purchase comes to $100, you are charged $100 and any shipping, but no tax. Enjoy!
CARE FOR YOUR PRODUCTS
Our skincare line is formulated from high-quality natural ingredients, best stored in dry, cool places away from sunlight and moisture. Please use the provided spatula to scoop out products from jars, or clean, dry fingers. Please use the products within recommended shelf life dates.